IWO takes your privacy seriously. Please read the following Privacy Policy carefully to learn more about IWO and IWO’s business partners’ use of your personal identifying information that IWO collects when you visit www.IWOintl.com and IWO mobile App (hereinafter referred as the “Website”). IWO reserves the right to change this Privacy Policy at any time without notice to you. You are therefore responsible for regularly reviewing this Privacy Policy.

Information we collect

  • Personal Data Provided by You: We collect and store any personally identifiable information you provide to us when you create your profile and by using certain features of our Website. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features or accessing certain products provided on our Website.
  • Automatic Data: We and our authorized 3rd-party agents receive and store various types of information when you interact with our Website that does not include any of your personal information such as IP address, cookies, device you are using, language displayed, geographic location and other data in order to analyze statistics and trends, diagnose and administer our Website and also improve the quality of our services.

Disclosure of Your Information

IWO will not sell or rent your personal identifying information without your consent. IWO may send personal identifying information about you to third parties as follows:

  • Service Providers: We may share the information we have collected to various third-party services that help us provide our services (“Service Providers”). All our Service Providers are required to protect your information and limit their usage to the completion of services for our Website only.
  • Our Team Members: Our team or authorized consultants may have access to your personal information in order to be able to develop and conduct our business properly.
  • Transfers: If our company would be acquired, your personal information would be among the transferred assets.
  • Required by Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.


We use cookies in order to capture log data and improve your experience on our Website. There are two types of cookies that we use, session based(that are deleted once you close your browser) and persistent cookies (that are deleted manually by you or once their expiration date is met by the browser). Here are the cases when we use cookies:

  • Account Access: We use cookies in order to allow you to access your customer account.
  • Tawk.to Chat Access: We use cookies to provide you a better customer support. You can disable Chat by opting out in user profile or in the cookie banner.
  • Google Translate: This feature uses cookies to offer some translation in our content.
  • Security: Cookies help us protect you from various security risks. For example, we use cookies and Google CAPTCHA to validate that the contents of the forms on our Website came from the current website and not from somewhere else.
  • Analytics and Service Providers: We use various Service Providers (such as Google Analytics, Mixpanel, and Facebook Pixels among other) to help us analyze and improve our products and services. You can disable Analytics by opting out in your Account or in the cookie banner.
  • Advertising: We also may use third-party advertising services like Google AdWords or Google Sense to promote our products or services. Some of these services may read or set cookies in order to measure the effectiveness of our campaigns.

If you do not want to accept our cookies, you can opt out in your Account or in the cookie banner. You can also adjust your browser settings to decline cookies for our website as described here.

We recommend you to leave the cookies activated in order to be able to use all our Website’s features. Some of our business partners may use cookies on our Website. We do not have any access or control over these cookies.


If you communicate with IWO by email, you should note that the secrecy of Internet email is uncertain. By sending sensitive or confidential messages or information which are not encrypted you accept the risk of possible lack of confidentiality over the Internet. IWO uses industry standard SSL encryption to protect data transmissions. Despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Third-Party Websites

Our Website contains referrals to and links to other websites. Such links should not be seen as an endorsement, approval or agreement with any information or resources offered through our Website. If in doubt, always check the Uniform Resource Locator (URL) address provided in your browser to see if you are still in our Website. Those websites are not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Inform yourself of the privacy policies and practices (if any) of the third party responsible for that website. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from our Website.

Updating your personal information and privacy preferences

You have the right to access and correct your personal information at any time and request to receive an exported file of the personal data from your Account. You can request that we can erase any personal data we hold about you except the data we are obliged to keep for administrative, legal, or security purposes.

If you no longer wish to receive communication, emails, or other communications from us, you may edit the tab subscription in your Account. Keep in mind that you will still receive emails regarding the services you have subscribed unless you terminate your account.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between organisations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, International Scuba Diving Organization, located at the address provided in our Contact Us section, are a Data Controller and/or Processor with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:

Consent From You

You agree to give the IIWO full commercial rights to use your online content for IWO marketing purposes, including on social media. This includes but is not limited to photos and videos on your IKO/IWO Center website and social media profiles.

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your name and contact details for the purpose of entering a giveaway or promotion. While you may withdraw your entry at any time, this will not affect any selection or judging that has already taken place. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Performance of a Contract or Transaction

Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an enquiry, we may require personal information such as your name and contact details in order to respond.

Our Legitimate Interests

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

Compliance with Law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Your Rights and Controlling Your Personal Information

Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 30 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

Privacy for Children

You must be at least 16 years old in order to use our professional services. We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under age 16, please contact us using the contact information provided below. We recommend that minors must ask their parents’ permission before using our Website or sending any information over the Internet.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us using the information below:

International Wingfoil Organization S.R.L

Plaza Novus Mare

Cabarete, Dominican Republic

Email: support@iwointl.com


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